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Service Advisor
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Service Writer Duties & Responsibilities:- Provide customer service and schedule service appointments for customer vehicles.- Ask owners questions and perform visual inspections of cars to determine the cause of problems.- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts- Assisting with phone calls for quotes on tires and auto service- Ordering and invoicing parts and labor while working with the technicians- Achieving 100% customer satisfactionQualifications:- Experience preferred within an automotive, high paced environment- Automotive background- Clean driving record- Must be willing to work in a safe manner, and follow safety procedures- Able to work without direct supervision- Good customer service skills – both written and verbal- Must pass pre-employment DOT physical and drug testWe Offer:- Comprehensive health, dental, and vision insurance – 100% coverage to your family- Paid uniforms- Profit sharing after one year vested- Safe, drug free, and friendly working environments
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